Enabling our clients to dedicate their best internal talent toward initiatives that add direct value to their overall operational and strategic goals and toward the kinds of work that best utilizes their expertise and knowledge.
Enabling systems modernization through operational support to navigate the complexities and nuances of change management.
OPERATIONAL EFFECTIVENESS AND EFFICIENCY
Enabling operational efficiencies with a set of best practices for ongoing operations.
Enabling our clients to be more competitive and profitable. We take day-to-day operational activities off the table for the existing staff, allowing them to be allocated more effectively.
Enabling our clients to enter a new line of business or offer new services by providing additional operational capability in a low-cost, frictionless fashion with a fast ramp up.
CUSTOMER CARE SERVICES DELIVER BIG RESULTS
A managing general agent (MGA) offering personal and commercial products in 49 states, needed to create awareness around several new offerings. Activer Solutions worked with the MGA’s team to deliver a phased approach to reach out to the agents. In the two months following the campaign, sales increased to $280K and $450K respectively. Read the full case study below.
Weathering the Storm
After two consecutive active hurricane seasons in 2010 and 2011, an established Homeowners insurer needed a partner to help them plan for the 2012 season and provide support during any storms. The insurer engaged Activer Solutions for Catastrophe Planning & Management services and realized improvements in customer satisfaction and retention as well as significant cost savings of over $500K for this single CAT event. Read the full case study below.