ENABLING CUSTOMER SUCCESS
With the power
OF ACTIVER SOLUTIONS
In a competitive landscape – Activer Solutions lets you focus on what makes you unique – we take care of the rest!
Activer Solutions enables our clients to achieve business results by filling operational gaps, skill shortfalls, and capacity constraints with experienced P&C licensed professionals so customers can optimize their high-value staff to move faster and more efficiently.
Activer’s Customer Care services provide P&C insurers with instant access to call center and operational resources to meet their ever-changing business demands; enabling clients to deliver continuous policyholder support as a key part of their customer experience.
With Activer, our clients are better positioned to gain a competitive advantage. Our solutions enable our clients to enter new lines of business or offer new products and services by providing additional operational capabilities in a low-cost frictionless fashion with a fast ramp-up.
Ability to tailor services based
on our clients’ footprint
Able to ramp quickly to
accommodate business fluctuations
Adapt to unique
business unit needs
Prepared for new business
Use yours, use ours, or augment
Activer Solutions enables you to do more with fewer resources by delegating many insurance processes to our team of industry-certified professionals. Our services include Policy Services, Customer Care, Claims Management, and Catastrophe Planning & Management.
Activer Solution’s Technology Services team can support a wide range of technologies and solutions across all Property & Casualty lines of business. Our services include Implementation Support Services and Quality Assurance Testing.
“Activer Solutions really understands the insurance business and specifically what we are trying to achieve. The quality and efficiencies of their service allows us to be very responsive. The initial selection was based on their competencies, but over time, it has become a trusted partnership. Activer Solutions has a phenomenal amount of insurance talent and a dedication to service.”
“Activer Solutions was providing Policy Services to a Florida-based insurer on its platform. When a major storm hit, the insurer found themselves in need of additional resources to handle its CAT response. Activer added staff and trained them inside of five days. The additional resources were utilized for 60 days until call volumes went back to normal levels.”
“An insurer was in the middle of a system conversion, and a heavy renewal cycle was approaching. The new system didn’t have the payment functionality that was needed, and they were not ready to handle the volume. Activer provided additional resources to handle the higher transaction volumes and worked with the insurer to gather requirements and adjust workflow to correct the system issues.”