Categories for Blog

14 Nov 2019

Outsourcing Delivers Expertise and Resources in a Transforming Industry

There is no doubt that the InsurTech movement has disrupted the insurance industry. Combined with a long list of emerging technologies, industry players are transforming themselves (which always puts images of Hasbro’s Autobots and Decepticons in my head) into digital companies. InsurTech is a common term, yet often described differently by many. Some describe it [...]

09 Oct 2019

InsureTech Connect 2019 Recap

What an exhilarating week for the Activer Solutions team at the InsureTech Connect conference in Las Vegas. Over 30 individual customer, investor, and partner meetings in three days energized me as well as the rest of the Activer team at the event, including Krystin Turner, Cindy Cassata, and Rex James. It is clear by the sheer [...]

10 Sep 2019

Five Considerations When Looking for a BPO Provider

There are always a number of factors to consider when selecting any partner. The considerations may vary depending on the areas you are looking to outsource, but overall, we believe there are five key factors for an insurer to consider when looking to work with a business process outsourcing (BPO) provider. Capabilities – It’s important [...]

25 Jul 2019

10 Scenarios to Engage a BPO Partner

While insurers have been utilizing business process outsourcing partners for years, now more than ever it is critical to have access to external resources for insurers who want the ability to rapidly respond to changing markets and become more competitive and profitable. Here are just some of the scenarios where a BPO partner can help [...]

14 Jun 2019

The Importance of a Catastrophe Plan

Working with many companies over the years, I’ve found that every company has a business continuity and disaster recovery plan in place. However, many forget to create a formal catastrophe (CAT) plan. A CAT plan is very similar to a business continuity and disaster recovery plan but there are differences. A business continuity plan outlines how a [...]

23 Apr 2019

Top 7 Reasons to Have a Catastrophic Plan in Place

Over the past years, the number of weather-related catastrophes that insurers have had to face has grown – from hurricanes to wildfires and flooding. An insurer’s response in such disasters is critical, and the only way to ensure your response goes smoothly is to have a plan in place. Below are the top 7 reasons [...]

13 Mar 2019

After the Storm

Just because a storm has passed, it doesn’t mean the activity stops. There is always continued activity which varies by the size and impact of the event. In some instances, the CAT handling for open claims can take months or even years to wrap up. With this in mind, there are two things that every [...]

27 Feb 2019

Time to Execute

Execution is everything when discussing performance. With that said, execution is only as good as the plan that is in place. Whether this is your first CAT response or tenth, you need to be able to rely on the planning and the process you built to handle all phases of the CAT response from First [...]

17 Feb 2019

Plan to Plan and React

You would be hard pressed to find anyone in the insurance industry to argue that planning isn’t necessary when it comes to CAT response. Having a plan for any operational initiative is important, so why is CAT planning so different? The reason is that when it comes to a catastrophe – there is a much [...]

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